Personalized gifts are guaranteed by FiveandBeyond. Therefore, if for any reason you are completely happy, return the unworn, unwanted personalized gifts within seven days and we will fully refund your payment less shipping charges. It should be noted, initials, name embroidery is applied for free and is the customers responsibility to check all spelling of names and text before submitting their order. Our guarantee is why FiveandBeyond has been successful since 1989. We understand our customers and always strive to make our customers completely satisfied with their purchase.